Channel 4 Learning


gcsEASE

External & internal customers

Getting to grips with the difference between an external and an internal customer can be a bit tricky at first. Customers are more than just those that use your business – they are also those that work in your business, who deserve equal politeness.

So, what is the meaning of 'external customers' and 'internal customers'?

 
an image of a group of customers
Secondary Navigation