Who provides the care?
It's easy to take the NHS for granted, but many countries around the world don't have a health service that is free at the point of delivery and available to everybody regardless of how much money they have. The statutory (set up by law) health care system has a lot more to it than just hospitals and doctors.
In this clip Phyllis explains who is providing her health and care support services – a mixture of the council (formal) and family (informal).
This video clip is from the Channel 4 gcsEASE series.